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Terms & Refunds

Last updated October 23, 2026

These terms cover advertising on The Local Spotlight, the shared postcard published by Local Customer Boost. They're written in plain language. If anything is unclear, contact us at mike@localcustomerboost.com or call/text 224-212-1242 before you pay.

What you're buying

  • One ad space of the size you choose, printed on one edition of the shared postcard and mailed to the homes described on that edition's page.
  • The price, ad size, edition and mailing window are shown on your order before you pay. It's a one-time purchase; nothing renews.
  • If you add the design service, we design your ad from the details you give us, and you approve it before printing.

Your category

One business per category on each card: no other business in your category (for example, another plumber) appears on the same card for that edition. It covers your primary category on that card and edition only, not every service you offer, other towns, or future editions. If your category is already taken, you can join the waitlist.

Holds and payment

  • When you start checkout, your spot and category are held for a short time (shown on the order page) while you pay. If you don't finish paying, the hold ends and the spot reopens.
  • Payment is processed by Stripe. We never see or store your card number.
  • Your spot is reserved only once the payment is confirmed.

Your ad

  • You're responsible for what your ad says, including any offers, prices and claims, and you must have the right to use every logo, photo and piece of text in it.
  • Nothing prints until you approve the exact proof. Please check it carefully: we print what you approve.
  • Artwork and proof deadlines are shown on your order page.

Mailing

We hand the cards to the U.S. Postal Service during the estimated mailing window shown for the edition. The exact date can depend on how quickly the card fills. Delivery timing after that is controlled by USPS, so we don't promise an exact arrival date.

Refunds

  • If the edition you paid for isn't mailed, you choose: a full refund of what you paid, or a full credit toward a future edition.
  • Otherwise, payments are not refundable once your order is paid, including if you change your mind or don't send your artwork.
  • To ask about a refund or credit, contact us at mike@localcustomerboost.com or call/text 224-212-1242.

No guaranteed results

We guarantee the card is printed and mailed as described. We don't promise any number of calls, customers or sales.

Privacy

How we handle your information is explained in our Privacy Policy.